Food supplement - not a medicine. Sold by Vityn Naturals Ltd, Auckland, New Zealand.

Privacy Policy

Last updated:

Vityn Naturals Ltd ("we", "us", "our"), operating the website Wristexpel at https://wristexpel.shop/, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your data in accordance with the New Zealand Privacy Act 2020 and applicable data protection legislation.

1. Information we collect

We may collect the following categories of personal information:

  • Order information: name and phone number submitted through our order form.
  • Contact form information: name, email address and message content.
  • Technical data: IP address, browser type, device type, pages visited, time of visit - collected automatically via cookies and server logs.
  • Cookie and tracking data: where you have provided consent, analytics and advertising identifiers may be stored.

2. How we use your information

  • To process and confirm your product order by telephone.
  • To respond to enquiries submitted via the contact form.
  • To deliver your order and arrange payment on delivery.
  • To improve our website using anonymised analytics data (where consent is given).
  • To show relevant advertising on third-party platforms (where consent is given).

3. Legal basis for processing

We process your personal data on the following bases:

  • Contractual necessity: processing your order and arranging delivery.
  • Consent: analytics and marketing cookies (where you have accepted via our cookie banner).
  • Legitimate interests: fraud prevention, security, improving our service.

4. Sharing and disclosure

We do not sell your personal data. We may share data with:

  • Courier and logistics providers for delivery purposes.
  • Google (Analytics, Ads) where you have provided cookie consent - see section 10.
  • Our hosting provider for the purposes of operating this website.
  • Law enforcement or regulatory authorities where required by law.

5. Data security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or disclosure. Our website uses HTTPS encryption. Access to personal data is limited to authorised personnel only.

6. Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information (subject to legal obligations).
  • Withdraw consent for analytics or marketing at any time via our cookie settings.
  • Lodge a complaint with the Office of the Privacy Commissioner (OPC) at www.privacy.org.nz if you believe we have breached your privacy rights.

7. International data transfers

Some of our third-party service providers (including Google) are based outside New Zealand. Where data is transferred internationally, we rely on standard contractual clauses or equivalent safeguards to ensure adequate protection.

8. Data retention

We retain order-related personal data for up to 7 years to comply with financial and tax record-keeping obligations. Contact form data is retained for up to 2 years. Analytics data is retained in accordance with Google's data retention settings.

9. Children's privacy

This website is intended for adults aged 18 and over. We do not knowingly collect personal data from children. If we become aware that a child has submitted personal data, we will delete it promptly.

10. Third-party services

Where you consent to analytics and marketing cookies, this website may use:

  • Google Analytics - collects anonymised usage data (cookies: _ga, _gid, _gat). Google Privacy Policy.
  • Google Ads conversion tracking - measures the effectiveness of advertising (cookies: _gcl_au, _gcl_aw).
  • Google Ads remarketing - used to show relevant ads on other platforms.
  • Google Maps - embedded map on our contact page; subject to Google's privacy policy.
  • All Google services operate under Google Consent Mode v2, meaning no tracking data is collected unless you have provided explicit consent.

11. Cookies

We use cookies to operate this website and, with your consent, for analytics and marketing. You can manage your preferences at any time using the cookie settings panel on this site. For full details, see our Cookie Policy.

12. Updates to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after an update constitutes acceptance of the revised policy.

13. Contact

For any privacy-related queries or to exercise your rights, contact us at:
Vityn Naturals Ltd · 47 Shortland Street, Auckland CBD 1010, New Zealand
Email: info@wristexpel.shop · Phone: +64 9 302 4871